Red Hill Car Wash Tunnel App

Earn loyalty rewards, join our VIP Wash Club, buy gifts & washes. Prefer to use a self-serve wash bay? Click here to download the Red Hill Car Wash Self-serve app and start earning rewards today!

Exceptional experience, everytime

Earn rewards with every wash, join our VIP Wash Club, buy washes & gifts. Download the Red Hill Car Wash Tunnel app today.

Red Hill Car Wash Tunnel App on iOS

Everything you need for the perfect wash

Download the Red Hill Car Wash Tunnel app today and start saving your way to a cleaner car.

  • Join The VIP Wash Club

    Join out VIP Wash Club and hop in the express lane. Wash every day of the month for one low price.

    One vehicle per membership. Express Exterior Automatic Wash only available at our Parkside loction.
  • Buy A Wash

    Pay for your wash as you wait in line. Once you've paid, scan the qr code at the kiosk and enjoy your wash.

  • Earn Rewards

    Earn points for every in-app purchase. When you reach 10,000 points, your next wash is on us!

  • Send Gifts

    The perfect gift for friends and family. Gift a single wash or 10 wash bundle. It's never been easier to shop for the car lover who has everything.

    Gifts can be redeemed for Express Exterior Automatic washes at our Parkside location.

Join The VIP Wash club

Wash everyday for one low price.

Starting At
30.95
+ Tax
A Month
  • Use Automatic Wash Everyday
  • No Long-term Contracts
  • Convenient Monthly Billing
  • 3 Packages to Choose From
  • Express Lane for VIP Members
  • Special Discounts & Offers
Become a VIP Today One vehicle per membership. Express Exterior Automatic Wash only available at our Parkside loction. Pricing before tax. We are responsible for providing the highest quality of equipment for your washing experience. Damage caused for any other reason is the responsibility of the vehicle owner who assumes all liability upon entering the car wash. View our Tunnel Liability policy for complete details.
Gold
Express Exterior Car Wash
  • Intelli-Touch Wash
  • Tire & Wheel Cleaner
  • Rinse
  • Flash Dry
  • Blow Dry
  • Rainbow Falls
  • Tsunami Blaster
  • Seasonal Foam
  • Underbody Spray
  • Armour Shine
On Demand
17.70
+ Tax
VIP Member
39.95
+ Tax
Per Month
Silver
Express Exterior Car Wash
  • Intelli-Touch Wash
  • Tire & Wheel Cleaner
  • Rinse
  • Flash Dry
  • Blow Dry
  • Rainbow Falls
  • Tsunami Blaster
  • Seasonal Foam
  • Underbody Spray
  • Armour Shine
On Demand
14.16
+ Tax
VIP Member
35.95
+ Tax
Per Month
Bronze
Express Exterior Car Wash
  • Intelli-Touch Wash
  • Tire & Wheel Cleaner
  • Rinse
  • Flash Dry
  • Blow Dry
  • Rainbow Falls
  • Tsunami Blaster
  • Seasonal Foam
  • Underbody Spray
  • Armour Shine
On Demand
10.62
+ Tax
VIP Member
30.95
+ Tax
Per Month
One vehicle per membership. Express Exterior Automatic Wash only available at our Parkside loction. Pricing before tax. We are responsible for providing the highest quality of equipment for your washing experience. Damage caused for any other reason is the responsibility of the vehicle owner who assumes all liability upon entering the car wash. View our Tunnel Liability policy for complete details.

Have a question?

Please review our FAQ’s below. If you can’t find an answer to your question, please contact us at the bottom of this page.

How do I pause my VIP Wash Club Membership?

Please complete the form linked below or visit us during regular business hours at 82 Parkside Dr, Waterdown.

Do I have to register a card on file to use the app?

No. Your free account allows you access to all areas of the app.

Do I need to register a card on file to participate in the Loyalty Rewards Program?

Yes – the Loyalty Rewards program works by tracking in-app purchases, so a card is required for this.

Is my card information secure?

Yes! Once you enter your card details, the data is secured by tokenization. From this point on, none of your sensitive data is ever held on the app.

How do I purchase washes?

Tap the ‘Washes’ button on the home screen or menu to review the washes we have available. Tap ‘Purchase’ to review your chosen item, then tap ‘Confirm Purchase’.

How do I redeem a purchased wash?

Go to ‘My Wallet’ to review your purchase(s). Tap ‘Use Wash’ on the one you wish to redeem. This will generate a QR code that can be scanned at any of our kiosks. Alternatively, you can enter the associated 9-digit code on the kiosk keypad that is displayed in the upper-right corner.

How do I earn progress towards my Loyalty Reward?

Every time you purchase a wash in the app, you earn points. The Loyalty Tracker on the home screen will automatically update to let you know your current status.

Can I earn Loyalty Points if I pay with cash?

No. The Loyalty Rewards program is based on in-app purchases only.

How do I redeem my Loyalty Reward?

When you reach the Loyalty Points goal, your complimentary wash will be automatically added to ‘My Wallet’. You also receive a notification on the home screen. For redemption, simply open the complimentary wash in ‘My Wallet’ the next time you visit us and scan it at the kiosk!

Do Loyalty Points roll over?

Yes! Any additional points you have left after reaching the points goal will automatically roll over to your next loyalty cycle.

Does my Loyalty Reward expire?

No – your reward is valid forever.

Can I choose what Loyalty Reward I get?

No, the Loyalty Reward is currently set for our best wash.

How do I review my past purchases?

From the side menu, tap ‘My Purchases’ This summarizes the washes you have purchased. Tapping an individual wash gives additional detail on the purchase, including the purchase date, price, 9-digit code number, usage, and locations it is available for redemption at.

How do I send a gift through the app?

From the home screen or side menu, tap ‘Send a Gift’. Type the name of the recipient, their email address, choose an optional email header, and add an optional personal message. Then tap ‘Select Gift’ to choose the item you wish to send. Complete the purchase as you would with a regular wash purchase. The gift recipient will receive your gift by email.

I entered the wrong email address when I sent a gift. How can I get my gift to the intended recipient?

A copy of the gift is automatically sent to the email address you have registered with your account. You can forward this to the recipient. Alternatively, you can go to ‘My Purchases’ to view the gift purchase. Tapping the purchase shows additional details, including a 9-digit code. You can provide this code to the gift recipient, which they can enter on the kiosk keypad for redemption.

I purchased a wash but it says ‘Code Invalid’ at the kiosk when I scan it. What is the problem?

It is possible you have already used the wash. Go to ‘My Purchases’ and tap the wash you are trying to redeem for more details. If it says ‘Uses: 0 of 1 remaining’, you have already redeemed the wash. If it says ‘Uses: 1 of 1 remaining’, please reach out to us for assistance.

I am not getting push notifications – what’s wrong?

Go to ‘My Account’ and verify the ‘Push Notification’ toggle is turned ON.

I forgot my password. How do I reset it?

From the main login screen, tap ‘Forgot Password’, then enter your email address. A temporary code will be emailed to you. Once you enter this code in the app, you will be able to enter a new password.

We are diligently addressing the rebuilding of our Parkside Drive self-serve car wash bays. Bays 1 to 3 are temporarily unavailable, while bays 4 to 6 remain fully operational. Follow us on Facebook for updates.